NAVIS innovative sales and marketing solutions, services, and proven best practices enable hospitality clients to drive, capture, convert and manage more demand with dramatic increases in revenue, profitability and the lifetime value of guests.

 

NAVIS solutions deliver critical, real-time data from your direct channel, property

management and reservation systems, online marketing systems and other sources, fully

integrated with our robust cloud platform and products. NAVIS uncovers actionable

knowledge which enables you to make strategic and daily decisions that increases

reservations productivity, enhances sales and marketing efficiency, optimizes call center

operations, and provides greater visibility into your businesses.

 

NAVIS delivers a comprehensive suite of products which leverages the power of our robust

Integrated Data Hub and CRM cloud platform for:

• Reservation Sales Optimization and Management
  • Call routing, reporting and analytics
  • Push2Chat and Push2Call
  • Lead creation, management and tracking
  • Marketing tracking for online and offline campaigns
  • Outbound reservation sales capabilities and strategies
  • Intelligent, automated email responses to listing site inquiries
  • Agent training and scoring
• Marketing Automation
  • LifeCycle marketing
  • StayCycle marketing
  • Guest insight, analytics and reporting
• Professional Contact and Call Center Services
  • Overflow and After-Hours
  • All reservations calls
  • Luxury, Forbes Travel Guide and AAA rated training

These products are proactively supported with our experienced client advocates, who

partner with you every step of the way to provide best practices and business coaching,

and a broad range of services to ensure your success. On top of that, we offer:

• NAVIS University best practices and solutions training
• On-site implementation services
• Consulting services
• Client services for custom design and orchestration
• Development and integration services

24/7/365 technical support