EGEGH_L001a-hrz-R-color-CMYK

For over three decades, the Annual Host Users Group Conference has been a pivotal gathering. Following two years of virtual engagements and two years of hybrid events in 2022 and 2023, we are thrilled to announce the return of an exclusively in-person experience in 2024!

Join us this November in Vail, Colorado, at Grand Hyatt Vail. Situated along the picturesque banks of Gore Creek at the foot of Vail Mountain, Grand Hyatt Vail is conveniently located within walking distance of Vail Village in the heart of Vail Valley.

November 4th, 5th, & 6th

What You Need to Know

Registration
Requirement

Each property must be a member of HUG and have paid their dues prior to individuals registering for the conference. If you are not sure if your property is a member, continue with the registration process and we will notify you if your property needs to pay their 2024 dues.

Engage with Others by Using Live Polls and Q&A

Who is ready to engage live and in person? It's time to raise your hands, smile across the classroom while using state of the art technology for live polls and Q&A. For those joining remotely, don't worry we have something for you as well.

In-Person in
Vail, Colorado

We look forward to seeing you in person in Vail, Colorado for our first fully in-person event since 2019. Prior to your trip, prepare your body for the high altitude of the Colorado Rockies by using the guide below.

Schedule One-on-One Meetings with SMS

You know the Springer-Miller team is always available, but now more than ever! Due to the hybrid environment, SMS is able to have more system experts available for one-on-one meetings throughout the conference dates.

Experience Both SMS &
User Led Sessions

Hear from both Springer-Miller experts and expert users that use Host every day. Take advantage of learning from colleagues that have optimized their system to help boost business operations. One of the most unique aspects of HUG.

Time to Get
Connected with Others

Discuss with other attendees with a similar role from around the globe about the newest tricks and trends of managing resorts and hotels. Hear the peaks and valleys of the comeback of the hospitality industry from your fellow attendees.

Days
Hours
Minutes
Seconds

HUG 2024 Conference App

Thinking About Sponsoring?

Getting in front of the right audience is everything.
Take the opportunity to network and connect with the right people at the right time.

Run for the Board

Want to see what happens behind the scenes? We have a few positions open for the 2025-2026 HUG Board.

Ensure your HUG Dues are Paid Today!

Pay your property dues and gain access to our amazing community of hospitality industry professionals and preferred pricing for attendance to our annual HUG Conference!