Optimize your SMS|Host Experience

The Host Users Group, Inc. was formed to assist members in maximizing the utilization of business systems developed and/or provided by Springer-Miller Systems, Inc. The organization serves its members by providing a united forum through which users can share knowledge, create solutions and influence product direction.

Host Users Group

What is HUG?

The Host Users Group is a member run organization driven to extract the highest benefits from their Springer-Miller software. 
Offering training, tips & tricks to improve your SMS|Host experience.

One of the only conferences run by the users for the users! For more than three decades the Annual Host Users Group Conference has taken place, hosted every year at a fellow SMS|Host property.
This conference is a place where users can attend educational sessions led by both SMS experts and other users of the SMS|Host system that will help improve your SMS|Host Experience. Pack your bags because this conference is a great way to connect with other users, participate in amazing training sessions, and meet our sponsors one-on-one!

Ever wonder how other properties are using SMS|Host? Now you can attend a conference full of hotel & travel industry professionals and Host users. The HUG community is a great place to share knowledge and learn from each other!
Network with fellow Host users in your specific job areas at other properties.

Whether you are a property just starting out with SMS|Host or have been using it for a while you will be able to glean a lot from your fellow attendees, our session leaders, and our on-site SMS experts.

We are lucky to have many sponsors who participate in our annual conference. All of these sponsors add value to to the attendee experience and give you the opportunity to meet sponsors that have interfaces with SMS|Host.

NETWORKING

Create lasting professional and personal relationships.

TRAINING & EDUCATION

Gain valuable training and knowledge from professionals like you.

INDUSTRY RESOURCES

Gain direct access to the top resources in the industry.

ANNUAL CONFERENCE

A week filled with training sessions, industry speakers, and vendor exhibits.

Membership Benefits

What can HUG do for you?